This Privacy Policy explains how DHATRI.store uses and protects the information collected through its website and mobile application.
We are committed to safeguarding the privacy of all users of our platform and maintaining transparency in how we handle personal information.
This policy applies to all users accessing our website or mobile app and forms part of our Terms and Conditions.
By using DHATRI.store, you consent to our use, storage, and disclosure of your information as described below.
We may update this Privacy Policy periodically. Updates will be reflected by changing the “Last Updated” date at the top of this page, and when necessary, additional notice may be provided through our website or email. We encourage users to review this Policy regularly.
“Needed Information” refers to any data that identifies a customer or individual, directly or indirectly, including contact details, location, or transaction records.
DHATRI.store takes full responsibility for maintaining and protecting the personal information collected from customers and users.
When you register or make a purchase, we may collect:
Name
Email Address
Password
Phone Number
Delivery Address
Payment or Transaction Information
Our platform may automatically collect:
Device details (mobile/computer model, OS, browser type)
IP address
Location data (if permission is granted)
Website/app usage statistics (pages visited, time spent, etc.)
This information helps us improve your shopping experience and ensure platform security.
Your information is used for the following purposes:
To process and deliver orders efficiently
To personalize your shopping experience
To improve our website, app, and services
To contact you regarding your orders, updates, or account issues
To prevent fraudulent or illegal activities
To comply with applicable laws and regulations
We may contact you through email, SMS, WhatsApp, or phone for:
Order updates and confirmations
Account verification and troubleshooting
Feedback or service improvement surveys
All communications will follow applicable data protection and telecommunication regulations in India.
We take strict measures to protect your personal information:
Secure servers and encrypted storage
Limited employee access
Regular system monitoring
Data backups and secure deletion after the retention period
Your personal data is never sold or rented to third parties for marketing purposes without your explicit consent.
We retain your data only as long as necessary for operational, legal, and accounting purposes.
Even after account closure, some data may be retained to:
Prevent fraud and resolve disputes
Comply with legal obligations
Improve service reliability
After the retention period, data is permanently deleted or anonymized.
As a user in Karnataka, India, you have the right to:
Access, review, and correct your personal information
Request deletion of your data (subject to legal requirements)
Withdraw consent for non-essential data processing
Lodge complaints with the Data Protection Board of India (once applicable under DPDP Act 2023)
Requests can be made by contacting privacy@dhatri.store.
By registering or using our platform, you consent to:
The collection, processing, and storage of your data in accordance with this Policy
Communication through digital and telephonic channels for service-related purposes
If you do not agree with the terms, you should refrain from using DHATRI.store or related services.
DHATRI.store reserves the right to modify this Privacy Policy at any time without prior notice.
Continued use of our services after changes constitutes your acceptance of the revised policy.
DHATRI.store – Rice Trading Division
No. 765, 2nd Floor, 14th Cross, 60 Feet Road,
Opp. MEI Layout Ground, MEI Layout, Bagalgunte,
Bengaluru – 560073, Karnataka, India
📞 +91 99024 06387 | 📧 privacy@dhatri.store
