PRIVACY POLICY

 

Introduction

Welcome to Dhatri Store, operated by Shree Dhatri Enterprises. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and make purchases through our website (dhatri.store). By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Our Business Details

Business Name: Shree Dhatri Enterprises
Brand Name: Dhatri Store

๐Ÿ“ Head Office Address:
Shop No. 13-6-557/36,
Shree Dhatri Enterprises,
APMC Yard, Manvi,
Raichur, Karnataka, India

๐Ÿ“ž Call / WhatsApp: +91 990-005-1008
๐Ÿ“ง Email: info@dhatri.store

If you have any questions regarding this Privacy Policy or your personal data, please contact us using the details above.

Information We Collect

When you visit or make a purchase from our website, we may collect the following types of information:

1. Personal Information

We may collect personal details that you voluntarily provide to us, including:

  • Full name

  • Email address

  • Phone number

  • Account login details (if you create an account)

This information is collected when you register, place an order, subscribe to updates, or contact us.


2. Shipping and Billing Information

To process and deliver your orders, we collect:

  • Shipping address

  • Billing address

  • Postal code

  • City and state details

This information is necessary for order fulfillment and delivery services.


3. Payment Information

When you make a purchase, payment details such as card information, UPI details, or other payment credentials are processed securely through trusted third-party payment gateways.

We do not store full credit/debit card numbers or sensitive payment credentials on our servers.


4. Cookies and Analytics Data

We may automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

  • Referral sources

This information is collected through cookies and analytics tools to improve website performance, enhance user experience, and analyze traffic patterns.

How We Use Your Information

We use the information we collect for the following purposes:

1. To Process Orders and Deliver Products

  • To confirm, process, and fulfill your orders

  • To arrange shipping and delivery of products

  • To provide order updates and transaction confirmations

  • To manage returns, refunds, or exchanges

Your shipping, billing, and contact details are used strictly for order-related purposes.


2. To Communicate With You

  • To respond to your inquiries or customer support requests

  • To send important service-related notifications

  • To provide updates regarding your account or orders

We may send promotional emails, offers, or marketing communications only if you have provided your consent. You may opt out of marketing communications at any time by using the unsubscribe option or contacting us directly.


3. To Improve Our Website and Services

  • To analyze website traffic and user behavior

  • To enhance website functionality and user experience

  • To improve product offerings and customer service

  • To prevent fraudulent transactions and ensure platform security

We use analytics data in an aggregated and non-identifiable manner wherever possible.

Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following situations:

1. Payment Gateways

To securely process your payments, we share necessary transaction details with trusted third-party payment service providers. These providers process your payment information in accordance with their own privacy and security policies.

We do not store complete credit/debit card details on our servers.


2. Delivery and Logistics Partners

To fulfill and deliver your orders, we share relevant information such as:

  • Name

  • Shipping address

  • Phone number

This information is shared strictly for order delivery and logistics purposes.


3. Analytics and Technology Service Providers

We may share limited technical and usage data with analytics or website service providers to:

  • Monitor website performance

  • Analyze user behavior

  • Improve our services and customer experience

Such data is generally aggregated and does not directly identify individual users.


Legal Requirements

We may disclose personal information if required to do so by law, regulation, legal process, or governmental request.

Security Measures

We are committed to protecting your personal information and maintaining the security of your data. We implement appropriate technical, administrative, and physical safeguards to prevent unauthorized access, disclosure, alteration, or destruction of your information.

1. Secure Data Transmission

Our website uses SSL (Secure Socket Layer) encryption to ensure that data transmitted between your browser and our servers remains encrypted and protected.

2. Secure Payment Processing

All payment transactions are processed through trusted and secure third-party payment gateways. We do not store complete credit/debit card details or sensitive payment credentials on our servers.

3. Restricted Access

Access to personal information is limited to authorized personnel and service providers who require the information to perform their duties. All such parties are required to maintain confidentiality.

4. System Monitoring and Protection

We regularly monitor our systems for potential vulnerabilities and security threats. Security updates and protective measures are implemented to safeguard against unauthorized access or misuse.

5. Data Retention and Protection

We retain personal information only for as long as necessary to fulfill business, legal, or regulatory requirements. Reasonable steps are taken to securely dispose of data when it is no longer required.


While we take commercially reasonable measures to protect your information, no method of transmission over the Internet or electronic storage system is completely secure. Therefore, we cannot guarantee absolute security, but we strive to use industry-standard practices to protect your personal data.

User Rights

We respect your rights regarding your personal information. Subject to applicable laws, you have the following rights concerning the data we collect and process:

1. Right to Access

You may request details of the personal information we hold about you, including how it is used and shared.

2. Right to Correction

If you believe that any information we hold about you is inaccurate, incomplete, or outdated, you may request that we correct or update it.

3. Right to Deletion

You may request the deletion of your personal data. We will comply with such requests unless we are required to retain certain information for legal, regulatory, tax, fraud prevention, or legitimate business purposes.

4. Right to Withdraw Consent

Where we rely on your consent to process your personal data (for example, for marketing communications), you may withdraw your consent at any time.

5. Right to Object or Restrict Processing

You may request that we restrict or object to certain processing activities where applicable under law.


How to Exercise Your Rights

To exercise any of the above rights, please contact us at:

๐Ÿ“ง Email: info@dhatri.store
๐Ÿ“ž Phone / WhatsApp: +91 990-005-1008
๐Ÿ“ Address:
Shree Dhatri Enterprises
Shop No. 13-6-557/36,
APMC Yard, Manvi,
Raichur, Karnataka, India

We may need to verify your identity before processing your request to ensure the security of your personal information. We will respond within a reasonable timeframe in accordance with applicable data protection laws.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us recognize your browser, remember your preferences, and improve your overall browsing experience.


How We Use Cookies

We may use cookies and similar tracking technologies for the following purposes:

1. Essential Cookies
These cookies are necessary for the website to function properly, including enabling shopping cart features, secure login, and checkout processes.

2. Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website, such as pages visited, time spent, and traffic sources. This allows us to improve website performance and user experience.

3. Functional Cookies
These cookies remember your preferences (such as saved details or browsing settings) to provide a more personalized experience.

4. Marketing Cookies (if applicable)
If used, these cookies help deliver relevant advertisements and promotional communications based on your interests.


Third-Party Tracking

Some cookies may be placed by third-party service providers, such as payment processors or analytics providers. These third parties collect and process data according to their own privacy policies.


How You Can Control or Opt Out

You have the right to manage or disable cookies at any time:

  • You can modify your browser settings to block or delete cookies.

  • You may disable certain tracking features through your browser or device settings.

  • If we implement a cookie consent banner, you can manage your preferences there.

  • You may opt out of marketing emails by clicking the โ€œunsubscribeโ€ link in communications.

Please note that disabling certain cookies may affect website functionality and limit your ability to use some features of our website.

Contact & Policy Updates

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, you may contact us using the details below:

Business Name: Shree Dhatri Enterprises
Brand Name: Dhatri Store

๐Ÿ“ง Email: info@dhatri.store
๐Ÿ“ž Call / WhatsApp: +91 990-005-1008
๐Ÿ“ Head Office Address:
Shop No. 13-6-557/36,
Shree Dhatri Enterprises,
APMC Yard, Manvi,
Raichur, Karnataka, India

We will make reasonable efforts to respond to your inquiries in a timely manner and in accordance with applicable data protection laws.


Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or improvements to our services.

Any updates will be posted on this page along with a revised โ€œLast Updatedโ€ date. We encourage you to review this page periodically to stay informed about how we protect your information.

Last Updated: 23 February 2026

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